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Dec 31

When F1 Fails: Granularity-Aware Evaluation for Dialogue Topic Segmentation

Dialogue topic segmentation supports summarization, retrieval, memory management, and conversational continuity. Despite decades of prior work, evaluation practice in dialogue topic segmentation remains dominated by strict boundary matching and F1-based metrics, even as modern LLM-based conversational systems increasingly rely on segmentation to manage conversation history beyond the model's fixed context window, where unstructured context accumulation degrades efficiency and coherence. This paper introduces an evaluation objective for dialogue topic segmentation that treats boundary density and segment coherence as primary criteria, alongside window-tolerant F1 (W-F1). Through extensive cross-dataset empirical evaluation, we show that reported performance differences across dialogue segmentation benchmarks are driven not by model quality, but by annotation granularity mismatches and sparse boundary labels. This indicates that many reported improvements arise from evaluation artifacts rather than improved boundary detection. We evaluated multiple, structurally distinct dialogue segmentation strategies across eight dialogue datasets spanning task-oriented, open-domain, meeting-style, and synthetic interactions. Across these settings, we observe high segment coherence combined with extreme oversegmentation relative to sparse labels, producing misleadingly low exact-match F1 scores. We show that topic segmentation is best understood as selecting an appropriate granularity rather than predicting a single correct boundary set. We operationalize this view by explicitly separating boundary scoring from boundary selection.

  • 1 authors
·
Dec 18

Building Efficient and Effective OpenQA Systems for Low-Resource Languages

Question answering (QA) is the task of answering questions posed in natural language with free-form natural language answers extracted from a given passage. In the OpenQA variant, only a question text is given, and the system must retrieve relevant passages from an unstructured knowledge source and use them to provide answers, which is the case in the mainstream QA systems on the Web. QA systems currently are mostly limited to the English language due to the lack of large-scale labeled QA datasets in non-English languages. In this paper, we show that effective, low-cost OpenQA systems can be developed for low-resource contexts. The key ingredients are (1) weak supervision using machine-translated labeled datasets and (2) a relevant unstructured knowledge source in the target language context. Furthermore, we show that only a few hundred gold assessment examples are needed to reliably evaluate these systems. We apply our method to Turkish as a challenging case study, since English and Turkish are typologically very distinct and Turkish has limited resources for QA. We present SQuAD-TR, a machine translation of SQuAD2.0, and we build our OpenQA system by adapting ColBERT-QA and retraining it over Turkish resources and SQuAD-TR using two versions of Wikipedia dumps spanning two years. We obtain a performance improvement of 24-32% in the Exact Match (EM) score and 22-29% in the F1 score compared to the BM25-based and DPR-based baseline QA reader models. Our results show that SQuAD-TR makes OpenQA feasible for Turkish, which we hope encourages researchers to build OpenQA systems in other low-resource languages. We make all the code, models, and the dataset publicly available at https://github.com/boun-tabi/SQuAD-TR.

  • 6 authors
·
Jan 7, 2024

Fast Passage Re-ranking with Contextualized Exact Term Matching and Efficient Passage Expansion

BERT-based information retrieval models are expensive, in both time (query latency) and computational resources (energy, hardware cost), making many of these models impractical especially under resource constraints. The reliance on a query encoder that only performs tokenization and on the pre-processing of passage representations at indexing, has allowed the recently proposed TILDE method to overcome the high query latency issue typical of BERT-based models. This however is at the expense of a lower effectiveness compared to other BERT-based re-rankers and dense retrievers. In addition, the original TILDE method is characterised by indexes with a very high memory footprint, as it expands each passage into the size of the BERT vocabulary. In this paper, we propose TILDEv2, a new model that stems from the original TILDE but that addresses its limitations. TILDEv2 relies on contextualized exact term matching with expanded passages. This requires to only store in the index the score of tokens that appear in the expanded passages (rather than all the vocabulary), thus producing indexes that are 99% smaller than those of TILDE. This matching mechanism also improves ranking effectiveness by 24%, without adding to the query latency. This makes TILDEv2 the state-of-the-art passage re-ranking method for CPU-only environments, capable of maintaining query latency below 100ms on commodity hardware.

  • 2 authors
·
Aug 19, 2021